Basic version — the final wording is being reviewed. Facts are correct; company details are placeholders.
Terms and conditions
The terms on which we sell products through this website.
Last updated: [month year]
Who we are
theAutoPoint is a trading name of [company name], registered in England & Wales, No. [00000000]. VAT No. [GB000000000]. Registered address: [registered address].
Contact: hello@theautopoint.co.uk.
The contract
Adding items to your basket is not an order. A contract is formed when we email you to confirm the order.
If we cannot accept an order (for example the last one sold out), we cancel it and refund you in full.
Prices and VAT
All prices are in pounds sterling and include VAT at 20%.
Delivery is charged separately and shown in your basket before you pay.
We can change prices at any time, but not after we have confirmed your order.
Payment
Payment is taken at checkout and processed by Stripe. We never see or store your card details.
We do not dispatch an order until the payment has cleared.
Delivery
We deliver to UK addresses within 24–48 hours after dispatch.
Risk in the goods passes to you when they are delivered to the address you gave us.
See the delivery page for rates and timescales.
Cancellation and returns
You have 14 days from delivery to cancel and return unused items in their original packaging.
Once a stereo has been fitted we can only accept a return if it is faulty. Full detail is on the returns page.
Faulty goods
Nothing in these terms affects your statutory rights under the Consumer Rights Act 2015.
Goods are covered by a 12-month warranty in addition to those rights.
Our liability
We are responsible for loss you suffer that is a foreseeable result of breaking these terms or failing to use reasonable care.
We are not responsible for loss that was not foreseeable, or for business losses where you are buying as a consumer.
Governing law
These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.